Customers now have access to Halito! | SUPPORT, a convenient online support platform. They can use it to monitor online the status and content of any support request they have ever made, on a personal summary page.
What you need to know
- Where can I find my personal summary page? A link to this page can be found at the bottom of every email from Halito! | SUPPORT.
- I don’t have an account yet. Where can I set one up? Activate your account via this link.
- Why do I get sent a mini-survey after the completion of a support item? At Halito! we attach great importance to customer satisfaction. For this reason, you are invited to give Halito! voluntary feedback in five categories: solution focus, speed, accuracy, clarity and friendliness. Real-time feedback on the results can be found at the bottom of our website’s homepage (next to the coffee machine).